Effective Date: July 1, 2026
Hawaii Phase One ESA LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, hawaiiphaseoneesa.com (the “Website”).
This Privacy Policy explains the types of information we collect, how we use it, when it may be shared, how it is protected, and the choices available to you regarding your information.
By using this Website, you acknowledge that you have read and understand this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, as well as certain information that is collected automatically when you use our Website.
Information You Provide
Depending on how you interact with our Website, we may collect:
- Name
- Company or organization name
- Email address
- Telephone number
- Property address or project location
- Property details relevant to a requested Phase I Environmental Site Assessment
- Information submitted through contact forms or quote request forms
- Documents or files you voluntarily provide
- Communications sent by email or other methods
- Any additional information you choose to provide
Providing this information is voluntary; however, certain information may be necessary for us to respond to your inquiry or provide requested services.
Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referring websites
- Date and time of visits
- General geographic region
- Website interactions
This information generally does not identify you personally but helps us understand how visitors use our Website.
2. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to improve functionality, analyze Website performance, and measure advertising effectiveness.
Cookies may be used to:
- Remember Website preferences
- Improve Website performance
- Analyze visitor behavior
- Understand Website traffic
- Measure advertising performance
- Help improve our services
Most web browsers allow you to disable or limit cookies. Some Website features may not function properly if cookies are disabled.
3. How We Use Your Information
We may use information we collect to:
- Respond to inquiries
- Prepare project proposals and quotations
- Communicate regarding requested services
- Perform environmental consulting services
- Schedule site visits
- Process invoices and payments
- Deliver reports and project documents
- Improve our Website
- Improve our services
- Analyze Website performance
- Measure advertising effectiveness
- Detect fraud or misuse
- Protect our legal rights
- Comply with legal and regulatory obligations
- Maintain business records
We use personal information only for legitimate business purposes consistent with this Privacy Policy.
4. Payment Processing
Online invoice payments made through this Website are securely processed by Square or another authorized third-party payment processor.
Payment card information is collected and processed directly by the payment processor.
Hawaii Phase One ESA LLC does not store complete credit card or debit card numbers on its Website or internal systems.
Your use of third-party payment services is governed by the privacy policies and terms of those providers.
5. Analytics and Advertising
We use website analytics and advertising tools to better understand Website usage and improve our services.
These tools may include:
- Google Analytics
- Google Ads Conversion Tracking
These services may collect information regarding your interaction with our Website through cookies or similar technologies.
You can learn more about Google’s privacy practices at:
https://policies.google.com/privacy
6. How We Share Information
We do not sell or rent your personal information.
We may disclose information only when reasonably necessary to:
- Respond to your inquiry
- Provide requested environmental consulting services
- Work with trusted subcontractors or technical reviewers assisting with project delivery
- Obtain environmental records or supporting information
- Process payments
- Maintain business operations
- Protect our legal rights
- Comply with applicable law
- Respond to lawful requests by governmental authorities
Recipients are expected to use information only as reasonably necessary for the services they provide.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to inquiries
- Complete requested services
- Maintain project records
- Satisfy contractual obligations
- Comply with legal, tax, accounting, insurance, or regulatory requirements
- Resolve disputes
- Enforce agreements
When information is no longer reasonably required, we will securely delete or otherwise dispose of it in accordance with our record retention practices.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Despite these efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices
You may choose not to provide certain personal information.
However, doing so may limit our ability to:
- Respond to inquiries
- Prepare project proposals
- Perform requested services
- Process payments
- Communicate regarding projects
You may also configure your browser to refuse cookies, although some Website functionality may be affected.
10. Access, Correction, and Deletion Requests
Subject to applicable law, you may request that we:
- Provide access to personal information we maintain about you
- Correct inaccurate information
- Delete information where appropriate
- Answer questions regarding our privacy practices
We may retain certain information where required by law or where reasonably necessary for legitimate business purposes.
11. Children’s Privacy
This Website is intended for business and commercial use and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If we learn that personal information has been submitted by a child, we will take reasonable steps to remove that information.
12. Third-Party Websites
Our Website may contain links to third-party websites, including payment providers, government agencies, mapping services, regulatory databases, or other resources.
We are not responsible for the privacy practices, content, or security of third-party websites.
Your use of third-party websites is governed by their own privacy policies and terms.
13. Business Transfers
If Hawaii Phase One ESA LLC is reorganized, merged, acquired, or otherwise transferred, information maintained by the Company may be transferred as part of that transaction, subject to applicable law.
14. International Users
This Website is operated from the United States.
If you access this Website from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or Website functionality.
The revised version will be posted on this page with an updated Effective Date.
Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.
16. Contact Us
If you have questions regarding this Privacy Policy or wish to request access to, correction of, or deletion of personal information where applicable, please contact:
Hawaii Phase One ESA LLC